Privacy Policy

1. Introduction

Supreme Air Filters ("we", "us", "our") respects your privacy. This policy explains what information we collect when you visit filters.pixelfora.com, place an order, or contact us, and how we use and protect it.

2. Information We Collect

We collect information you give us directly: your name, email address, phone number, billing and shipping address, and any message you send through our contact or quote forms. When you place an order, our payment processor handles your payment details; we do not store full card numbers. We also collect basic technical data such as IP address, browser type, and pages visited.

3. How We Use Your Information

We use your information to process and deliver orders, respond to questions and custom quote requests, send order updates, operate and improve our website, prevent fraud, and meet legal obligations. We send marketing email only if you have opted in, and you can unsubscribe at any time.

4. Sharing Your Information

We do not sell your personal information. We share it only with service providers who help us run the business, such as payment processors, shipping carriers, and website hosting and email providers, and only as needed to perform their services. We may also disclose information when required by law.

5. Cookies

Our website uses cookies to keep your cart and account session working and to understand how the site is used. You can block or delete cookies in your browser settings, but some features, such as checkout, may not work properly without them.

6. Data Security and Retention

We use reasonable administrative and technical safeguards to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security. We keep information only as long as needed for the purposes described here or as required for tax and legal records.

7. Your Choices and Rights

You may ask us to access, correct, or delete the personal information we hold about you, or to stop sending you marketing messages, by contacting us using the details below. Depending on where you live, you may have additional rights under local privacy laws, such as those in Texas and California.

8. Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.

9. Changes to This Policy

We may update this policy from time to time. The "Last updated" date above shows when it was last revised. Continued use of the website after changes means you accept the updated policy.

10. Contact Us

Questions about this policy? Email [email protected], call +1 (512) 243-7369, or write to Supreme Air Filters, 7212 McNeil Dr #402, Austin, TX 78729.